Privacy Policy

This Privacy Policy explains how Sully's Systems, operated by Sam Yan ("Sully's Systems", "we", "us", or "our"), collects, uses, and protects information when you visit sullyssystems.com or use our services. By using our website or services, you agree to this Privacy Policy.

Last updated: June 27, 2026

1. Information we collect

We collect the following categories of information:

• Name
• Email address
• Phone number
• Business name
• Appointment and form-submission information
• Communications with Sully's Systems
• IP address
• Device and browser information
• Cookies
• Website analytics and tracking information

2. How we use information

We may use the information we collect to:

• Schedule and manage appointments
• Send appointment confirmations, reminders, meeting links, and scheduling updates
• Answer inquiries and provide customer support
• Provide requested services
• Send marketing messages only where you have separately consented
• Operate, secure, and improve our website
• Analyze website usage
• Prevent fraud or misuse
• Comply with legal obligations

3. SMS and Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• Mobile information and consent may only be provided to messaging providers, telecommunications carriers, and service providers that are necessary to deliver text messages or provide operational customer support.
• SMS consent is used only for the message categories you expressly select.
• You may reply STOP to any message to unsubscribe and HELP for assistance.

4. Service providers

We may share information with necessary service providers that help us operate our business, including providers of website hosting, appointment scheduling, analytics, communications, payment processing, security, and customer support. These providers may only use the information to perform services for Sully's Systems and are required to protect it.

5. Cookies and tracking

We use cookies and similar analytics technologies to operate our website, remember preferences, measure performance, and understand how visitors use the site. These may include essential cookies, analytics cookies, and, where applicable, advertising or remarketing tags from third-party analytics or advertising tools.

You can control cookies through your browser settings, including blocking or deleting cookies. Disabling cookies may affect how the site functions.

6. Data security and retention

We use reasonable administrative, technical, and organizational security measures designed to protect the information we handle. No method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy or as required by law.

7. Your rights

Depending on where you live, you may have the right to:

• Request access to your information
• Correct inaccurate information
• Request deletion of your information
• Withdraw marketing consent
• Unsubscribe from SMS by replying STOP
• Contact Sully's Systems with privacy questions

To exercise these rights, contact us using the details below. We may need to verify your identity.

8. Children's privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Updates to this policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date and last-updated date above.

10. Contact information

Business: Sully's Systems
Operator: Sam Yan
Email: info@sullysystems.com
Website: https://sullyssystems.com